Shipping policy

Shipping & Delivery Policy

Effective Date: 10 Oct, 2025


Thank you for shopping with Apramatt. We are committed to delivering your camera gear and accessories swiftly, safely, and efficiently. Please read our Shipping Policy carefully to understand how we handle deliveries and timelines.

 

1. Shipping Locations

  • We currently ship orders across India.

  • Each order can be shipped to only one address as provided at the time of checkout.

  • If you’d like products delivered to multiple addresses, please place separate orders for each destination.

2. Order Processing Time

  • Orders are typically processed and dispatched within 2–3 working days from the order date.

  • During festive seasons, promotional sales, or unforeseen circumstances, order processing may take up to 5–7 working days.

  • Orders are processed Monday through Saturday. Orders placed on Sundays or public holidays will be processed on the next working day.

3. Shipping Partners & Tracking

To ensure reliable and timely delivery, Apramatt ships orders through trusted courier partners such as Shiprocket and other reputed logistics providers.

  • Once your order is shipped, you will receive a Shipping Confirmation Email/SMS containing your tracking ID.

  • You can use this tracking ID to monitor your shipment at any time by visiting:
    🔗 www.apramatt.com/pages/track-your-order

4. Delivery Timelines

  • Please allow 5 to 10 business days for your order to reach you, depending on your delivery location.

  • Metro cities may receive orders sooner, while remote or rural areas may take slightly longer.

Note: Delivery timelines are estimates and may vary due to courier delays or regional restrictions.

5. Shipping Charges

  • Free Shipping: We currently offer free standard shipping on all orders within India.

  • Cash on Delivery (COD): COD service availability depends on your pincode. If COD is unavailable in your area, please choose a prepaid option during checkout.

6. Multiple Shipments

While we make every effort to ship all items in your order together, certain items may be shipped separately due to:

  • Product availability

  • Different warehouse locations

  • Varying delivery timelines

Each package will include a valid invoice for your reference.

7. Damaged or Tampered Packages

We take utmost care in packaging and shipping every product. However, in the rare event that:

  • You receive a visibly damaged package, or

  • The packaging appears tampered with or opened,

Please refuse delivery and contact us immediately at info@apramatt.com with your Order ID and photos of the package. We will arrange a replacement or refund promptly after verification.

8. Missing Invoice

Every order is shipped with a valid invoice. If your package arrives without an invoice, please reach out to us at info@apramatt.com, and we’ll send you a digital copy immediately.

9. Customer Support

For any shipping or delivery concerns, please contact our customer service team:

info@apramatt.com
+91-94444 63084

Note:
All shipping and delivery timelines mentioned here are estimates. Apramatt is not liable for courier delays caused by weather, public holidays, lockdowns, or other factors beyond our control.